“Shop Hot Brands” This policy applies to United States orders. This policy is designed to ensure that you clearly understand our shipping policies and procedures. By ordering from this store, you accept the guidelines. Please find our shipping policy details below:
TRANSIT, HANDLING & ORDER CUT-OFF TIME FOR USA
Transit time is (4-7) Business Days (Monday to Friday)
Handling time is (1-3) Business Days (Monday to Friday)
Order cut-off time will be 12:AM (GMT-05:00) Eastern Standard Time (New York).
Delivery Terms:
We use USPS/ UPA, DHL, and OSM to deliver the product.
SHIPPING COST
$5.00 shipping of all orders
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@shophotbrands.com.
ORDER TRACKING SYSTEM
When we will start your transfer, you’ll get a chasing number with your order with which you can learn about your order post position until you get your order in your hands.
WRONG ADDRESS
Remember, if you give us the wrong address and you are not there, the product will be stored in our store again. You will have to bear the full shipping cost for giving the wrong address.
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Tax
We do charge tax for the State of Georgia.
Phone: +1 470-713-4282
Email: support@shophotbrands.com
Address: 3343 Peachtree Road Northeast, Atlanta Georgia 30326 United States